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An email in which the scammer threatens to infect you and your family with coronavirus if you don’t pay a ransom.

IRS SCAM ITUNES REFUND INSTALL

These links and attachments actually install malicious software (malware) that's designed to steal personal information from your device. These emails may have links and/or attachments which suggest that you can see further information. An email claiming to be from the Ministry of Education (MOE) or health agency with advice related to the virus.Some coronavirus-related email scams include the following: If you receive an email like the ones below, report it to your email provider then delete the email. If you see a suspicious email, do not click on any links or open any attachments. Scammers may try to use the coronavirus (COVID-19) pandemic to scam you or steal sensitive information. You can find more information about Call Screen at .nz/callscreen Robo-dialling systems can't leave a name, so the phone won't ring. The Call Screen home phone can help by prompting callers with unsaved numbers to leave their name. Spark offers a product that can prevent these types of calls from coming through to you. If you have family, friends or colleagues who are overseas, save their number. Wait for them to leave a voicemail message or contact you another way. It's best to avoid returning calls from international numbers you don't recognise.

If no one answers, the system may leave a silent message and you'll be charged international rates if you call the number back. If someone answers, the scammer is prompted to start talking. Robo-dialling is a system that calls a list of numbers collected from various places like the phone book or dark web. Often scammers use what’s called robo-dialling to carry out phone scamming activity. They're convinced to withdraw large sums of money to post to an address, or to deposit it to an account. Victims are then told that the police need their help to set up a "trap to catch the criminals". There's been instances of scammers transferring victims to the "Police Cyber Crime Unit" after saying they're the subject of identity theft through their emails. Or, they might ask you to pay in iTunes vouchers. If neither option is available, they'll ask you to go to Western Union to make a payment. Sometimes they might ask you to do a bank transfer or credit card payment to pay for these services. The scammer will then show you what they claim are problems and they'll say they can resolve the problems for a fee.

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Once the scammer has your attention, they'll often ask you to log on to your computer and download an application (for example, "TeamViewer" or "AweSun"). For example, "you must pay your account now or you'll lose connection immediately". The caller may also use scare tactics to create a sense of urgency.

That Spark has had an internal breach which means your modem, email or device has been hacked.

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That they need you to update your information with them.

They understand you’ve had Fibre installed and they’d like to run some tests.

They’ve received a report that you’re experiencing slow internet.

There's a problem with your phone, internet or computer.

The caller will usually say something like one or more of the following: This scam is when you get a call and the caller says they're from a trusted organisation like Spark, another telecommunications company or Microsoft. To report the scam forward the text message directly to the DIA on 7726. If you have used these same passwords for any other accounts, then these also need to be changed.

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If you have logged in to any accounts or apps using a password since downloading the app, you must change that account password. If you think you’ve already downloaded this app, we encourage you to perform a factory reset on your phone ASAP.

Please do not click on the link, text, or call the number back, and refrain from downloading any apps that don’t come directly from the Apple or Google App store. This is not a genuine text message, and the app is suspected to be a form of malware, known as "Flubot". The malware is mainly being spread by scam text messages, the content of which is changing all the time. If downloaded it can gain access to certain functions on your handset. Flubot is a malware disguised as an application or update.